A Waiter (or Server) is responsible for taking customer orders, serving food and beverages, and ensuring an excellent dining experience. They play a key role in customer satisfaction by providing friendly and efficient service.
Greeting & Seating Customers – Welcome guests, show them to their tables, and provide menus.
Order Taking – Accurately record food and drink orders and relay them to the kitchen or bar.
Serving Food & Drinks – Deliver meals promptly and ensure correct presentation.
Customer Service – Answer menu-related questions and make recommendations.
Table Maintenance – Check on guests, refill drinks, and clear used plates.
Handling Payments – Process bills, handle cash/card transactions, and issue receipts.
Cleanliness & Hygiene – Keep tables, dining areas, and workstations clean and tidy.
Special Requests & Dietary Needs – Accommodate customer preferences and allergies.
Teamwork – Coordinate with kitchen and bar staff for efficient service.
Conflict Resolution – Address customer complaints professionally and escalate when necessary.
Education – No formal education required; hospitality training is a plus.
Experience – Prior experience in restaurants, cafes, or hotels is preferred.
Communication Skills – Strong verbal skills to interact with customers and team members.
Customer Service Skills – Friendly, patient, and able to handle customer requests.
Multitasking Ability – Capable of managing multiple tables and tasks efficiently.
Physical Stamina – Ability to stand, walk, and carry trays for long hours.
Time Management – Ensure quick service and timely order delivery.
Attention to Detail – Accurately remember orders and maintain presentation standards.
Flexibility – Willingness to work evenings, weekends, and holidays.
Basic Math Skills – Needed for handling bills, tips, and change.
Terms & Conditions: –
Food → Free meals will be provided by the Employer as contractually agreed
Accommodation → Provided from Company as contractually agreed
Medical → Provided according to Romanian legislation
Contract period → Two (02) years for all above categories
Probation period → 03 months
Working hours → 08 hours a day, 48 hours per week, 6 days
Vacation → 21 days per year
Air Ticket → Return air ticket to the home country after 2 years continuously contract period
Tagged as: restaurant jobs, Waiter
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